1) A refund will be granted on an RAC (reservation against cancellation) ticket or wait-listed tickets up to 30 minutes before the departure of train.
2) The e-tickets should be cancelled through internet and the refund of fare will be credited to the account from which the booking transaction took place, after deducting the applicable ticket cancellation charges.
3) No cancellation charge is levied and full fare is refunded to passengers holding confirmed, RAC and wait-listed tickets if the journey is not undertaken due to late running of train by more than three hours of scheduled departure, subject to the condition that the ticket is surrendered prior to actual departure of train.
4) In case of cancellation of trains, for e-tickets, an automatic refund is granted. Filing of TDR or ticket deposit receipt is not required.
Still need Help?