1)To prevent misuse of Tatkal scheme, no refund is given on confirmed Tatkal tickets except in case of certain special circumstances. Railways grants refund of full fare of confirmed Tatkal tickets in some cases and in case of e-tickets, the customer has to use the Ticket Deposit Receipt or TDR facility .
2)A refund of fare and Tatkal charges on confirmed tickets booked under the Tatkal scheme is granted only in specific circumstances:
i) if the train is delayed by more than three hours at the journey originating point of the passenger and not the boarding point if the passenger's journey originating point and boarding point are different;.
ii) if the train is to run on a diverted route and passenger is not willing to travel.
iii) if the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route.
iv) in case of non-attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided accommodation in the same class.
v) if the party has been accommodated in lower class and does not want to travel.
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