E-tickets cannot be cancelled after chart preparation. Users are requested to use the online TDR filing for such cases and track Status of the refund case through tracking service provided by IRCTC. TDR can be filed as per Railway rules
1) No refund of fare shall be admissible on RAC e-tickets is the case the ticket is not canceled or TDR not filed online up to thirty minutes before the scheduled departure of the train.
2) In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund of fare, less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be canceled online or online TDR shall be filed for all the passengers up to thirty minutes before the scheduled departure of the train
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