payment Issues

Payment got debited but ticket not booked
In case of payment success but ticket not booked please wait for 20 minutes. Money will get credited to your ConfirmTkt wallet which you can use to retry yo...
Thu, 19 Mar, 2020 at 4:39 PM
Payment Debited But Not Reflecting On ConfirmTkt Credits
In this case you need to wait for 30 minutes and recheck. Please click refresh button next to your recent transaction.  You can reach out to us at su...
Thu, 19 Mar, 2020 at 4:39 PM
Want To Cancel My Train Ticket
- First open Confirmtkt App. - Click  "My train Bookings" . - Open the ticket which you want to cancel . - Click on cancel button. - Choose th...
Thu, 19 Jul, 2018 at 4:22 PM
Payment Done Ticket Not Generated
In case of payment success but ticket not booked please wait for 20 minutes. Money will get credited to your ConfirmTkt wallet which you can use to retry yo...
Thu, 19 Mar, 2020 at 4:41 PM
Cancelled My Train Ticket - Want to Check My Refund Status
For instant refunds you can always request refund to ConfirmTkt wallet for future bookings. For other cancellations the refund would be initiated in 5 to 7...
Thu, 19 Mar, 2020 at 4:41 PM
Payment Deducted Showing In Wallet
 This happens  when your transaction fails i.e ticket not generated but amount deducted then amount will be automatically updated to your confirmtkt wallet ...
Thu, 19 Mar, 2020 at 4:42 PM
Ticket On Waitlist Even After Chart Preparation - Request For Refund
If the ticket on waitlist even after chart preparation , then the ticket would be auto-cancelled and refund would be processed to your original paymen...
Wed, 23 May, 2018 at 11:27 AM
Want To File TDR / Cancel My Train Ticket After Chart Preparation
- IRCTC doesnt allow the cancellation of train ticket after chart preparation has been done. - If the train ticket is on waitlist after the chart prepar...
Tue, 29 May, 2018 at 3:52 PM
Payment Deducted And Wallet Points Deducted
Please wait for 15 minutes if ticket not booked amount will be added again to your wallet You can reach out to us at support@confirmtkt.com or helpli...
Thu, 19 Mar, 2020 at 4:43 PM
Where Can I See Wallet Balance
To check Confirmtkt wallet balance  firstly ,open the "Confirmtkt App" , 1)click on 3 lines which is shown in the  image 2)See in the...
Fri, 18 May, 2018 at 5:32 PM